Privacy Policy
How Canvas Layer Handles Information.
This Privacy Policy explains how Canvas Layer collects, uses, stores, and protects information submitted through this website, demo requests, and chatbot interactions.
Effective date: April 11, 2026
Information We Collect
We may collect the information you submit through our website forms, demo requests, and chat experiences. This can include your name, phone number, email address, company information, and the details you share in your message.
We also collect basic technical information needed to operate the site and chatbot, such as browser, device, IP address, and interaction logs.
How We Use Information
We use submitted information to respond to enquiries, schedule demos, deliver requested follow-up, improve our website and chatbot experiences, and operate Canvas Layer services.
We may use conversation history and operational logs for support, security, quality review, and service improvement.
Chat And Messaging Data
If you use our website chat or connected messaging channels such as WhatsApp, the content of those conversations may be processed and stored so we can respond, route leads, and maintain service records.
Please avoid sending highly sensitive personal, financial, or medical information unless it is necessary and explicitly requested in a relevant business context.
Sharing Of Information
We do not sell your personal information. We may share information with service providers and infrastructure partners that help us host, secure, and operate our website, communications, analytics, and business workflows.
We may also disclose information where required by law, regulation, legal process, or to protect our rights and system security.
Retention
We retain information for as long as reasonably necessary to operate the service, maintain records, support business communications, comply with legal obligations, and resolve disputes.
Your Choices
You can contact us to request updates or deletion of the information you have submitted, subject to legal and operational requirements.
If you no longer want to receive communications from us, you can reply accordingly or contact us directly to opt out.
Contact
For privacy-related questions or requests, contact Canvas Layer at hello@canvaslayer.com.
Official business WhatsApp: +91 85869 44353. Location: New Delhi, India.